Official WhatsApp Business Solution Provider•Meta Cloud API

Run campaigns, conversations, and contacts from one WhatsApp workspace.

NexPing connects team inbox collaboration, Meta-verified template broadcasting, and dynamic audience segmentation—with transparent per-message rupee billing and automated 18% GST invoicing.

1,500 free monthly service messages
₹0.14 flat utility & service rate
Zero markup on Meta fees
NexPing Team Workspace
Cloud Gateway Active
NP
NexPing Studio Workspace
+91 98752 37712 • Growth Plan
Team Seats
3 of 5 active
A
Aisha KhanOrder #NP-1042
Assigned: Neha D.
Customer service window:
23h 48m remaining
Order update

Hi Aisha, order NP-1042 is ready for pickup at the studio desk.

Delivered • 10:42 AM ✓✓

Thank you! Coming to pick it up now.

10:43 AM
Broadcast Sent
2,450 msgs
99.8% delivered
Prepaid Ledger
₹0.14 / msg
18% GST invoiced
Want to test variable substitution?Open Studio Simulator
Interactive Studio Simulator

See NexPing in action with real template workflows.

Test how variable substitution, Meta template validation, and simulated WhatsApp delivery work in real time. Edit parameters below and watch the preview update instantly.

Interactive Studio: Meta Approved Utility Template Simulation
Local deterministic demonstration only • Zero external API calls
Verified WhatsApp Template

order_ready

Category: UTILITY • Language: en • Header: Order update

{{1}}
Customer Name
{{2}}
Order Number
{{3}}
Pickup Location
Recipient Preview:Demo contact (+91 98••• ••1042)

Status: Ready to preview. This message is shown as delivered only within this local demonstration. No real WhatsApp message is transmitted, no Gupshup or Meta APIs are invoked, and no wallet balance is deducted.

N
NexPing Studio✓
Verified Business Account
TODAY
Messages are secure. Local interactive demonstration.

Preview stays empty until triggered

Tap "Dispatch Simulated Message" on the left to watch template variable substitution and live simulated delivery.

Type a message
Official Cloud APIDirect Meta infrastructure
Real-Time WebhooksDelivery status updates
Team InboxConversation assignment
Prepaid LedgerGST invoices & rupee accounting
Tenant IsolationOrganization-scoped records
Template CatalogMarketing, utility & OTP sync

Everything your team needs to run WhatsApp at scale.

From multi-agent customer support to high-converting festival broadcasts, NexPing replaces scattered personal phones with a centralized enterprise platform.

Real-time collaboration

Team Inbox

Give your sales and customer support teams a single organized workspace for high-volume WhatsApp conversations.

Role-based Conversation Assignment & team status
Official 24-hour customer service window indicators
Full conversation history with multi-agent context

Customer Inquiries & Dispatch Desk

Example inbox layout. Not live account data.

Webhook Healthy
Rahul Patel • Shree Krishna Textiles11:02 AM

"Need to confirm 500m pure silk fabric for Surat festive retail dispatch."

Assigned: Neha DesaiHigh Value
Priya Shah • Aarav Fashion House10:51 AM

"UPI payment of ₹25,000 completed. Please share the dispatch invoice."

Recharge Verified₹25,000 Credited
Quick Template Shortcut: Type /dispatch_update or /festive_offer18 templates synced
Tailored By Vertical

One platform. Tailored for every Indian industry.

Whether you coordinate wholesale textile dispatches in Surat, private jewellery viewings in Mumbai, or agro-commodity trading in Rajkot, NexPing adapts to your customer workflow.

Scroll for more verticals →
Wholesale & Manufacturing•Surat, Gujarat

Textiles & Apparel

Coordinate high-volume dealer orders, fabric swatch catalogs, and dispatch notifications.

Digital Swatch Catalogs

Share PDF lookbooks and festive seasonal collections with retail buyers.

Dealer & Distributor Orders

Collect bulk fabric meterage and SKU requirements in structured WhatsApp threads.

Festive Collection Broadcasts

Announce Navratri, Diwali, and wedding season arrivals to thousands of verified retailers.

Dispatch & Transport Tracking

Send automated LR numbers, transport transporter receipts, and delivery updates.

*Illustrative business workflow. NexPing provides the unified WhatsApp messaging engine and Meta template infrastructure.
SH
Shree Krishna Textiles
Surat, Gujarat
Verified WABA
Marketing BROADCAST10:15 AM

Namaste! Our Diwali Silk & Jacquard Collection 2026 is now open for dealer booking. Review 40+ new festive patterns and place priority dispatch orders before stock closes.

View Swatch Lookbook
Call Sales Representative
Place Bulk Order
Interested in 300 meters of Pattern #SKT-402 in Gold Silk. Please share price quote.
10:18 AM
Automated Meta Template DeliveryDelivered
Festive & Broadcast Outreach

Power your Indian festival campaigns on WhatsApp.

From Uttarayan chikki hampers in Vadodara to Dhanteras gold previews in Mumbai, engage high-intent Indian consumers right where they read messages every day.

Scroll for more festivals →
Uttarayan & Makar SankrantiTypical Timing: January

Uttarayan Celebrations: Authentic Festive Gift Boxes

Promote festive kite festival assortments, seasonal Chikki gift boxes, and regional sweet hampers.

1. Campaign Concept & RegionVadodara, Gujarat
Gujarat Agro & Confectionery
2. Approved Meta TemplateMETA APPROVED
uttarayan_gift_hamper_2026•MARKETING
3. Target Audience SegmentTarget List
Corporate Clients & Heritage Food Enthusiasts
Example contact list (5,000 contacts)
4. Transparent Message EconomicsAuto-Refund on Failure
Marketing messages are ₹1.00 each
Prepaid wallet reservation; unread or undelivered messages auto-refunded to balance.
5. Authenticated Production Execution:

Actual broadcasts execute securely through your authenticated NexPing workspace with approved Meta WABA credentials. The preview on the right shows exactly what your recipients receive.

*Illustrative campaign scenario. Indian businesses customize copy, dynamic variables, and recipient lists based on their regional season in the NexPing dashboard.
10:30
5G
GU
Gujarat Agro & Confectionery✓
Verified Business Account
TODAY
🔒 Messages are end-to-end encrypted. This business uses a verified Meta service to manage customer conversations.
🪁
Uttarayan Festive Gift Boxes 2026
Fresh Roasted Sesame Chikki & Masala Hampers
FESTIVE MEDIA
Uttarayan Celebrations: Authentic Festive Gift Boxes

Celebrate Uttarayan with authentic taste! Freshly roasted sesame Chikki, dry-fruit Undhiyu masala packs, and customized corporate gift hampers delivered directly to your office or home across Gujarat.

Gujarat Agro & Confectionery • Tap below to respond
10:30 AM
Reply as customer...
Recipient-Side WhatsApp Campaign Experience

Simulated local recipient preview. No actual WhatsApp or Gupshup messages are sent.

See how real customer journeys unfold on NexPing.

WhatsApp automation isn't just about sending broadcast messages. It connects marketing campaigns, instant bot replies, multi-agent desks, and operational logistics.

Aarav Fashion House•Ahmedabad, Gujarat

Navratri Retail Campaign Journey

From segmented festival broadcast to showroom footfall and completed festive purchase.

5-Step Complete Cycle
01System

Audience Segmentation

Filter a contact list by label, then use that list as the campaign audience.

Campaign Audience
02System

Festive Campaign Broadcast

Dispatch personalized Navratri lookbook with dynamic customer name and showroom location.

“Namaste Priya ji! Explore our Navratri Chaniya Choli collection with VIP store garba passes.”
Meta WABA Delivery
03Customer

Customer Inbound Reply

Customer taps 'Locate Showroom' and asks: 'Do you have size L available in royal blue mirror work?'

“Yes, interested in the royal blue mirror work choli in Size L. Can you hold one piece?”
Inbound Lead
04Agent

Human Agent Routing & Hold

Conversation auto-assigned to store stylist Neha Desai. She shares photos and reserves the outfit.

“Namaste Priya ji! Piece reserved for you at our C.G. Road store until tomorrow 6:00 PM.”
Stylist Assigned
05Customer

Store Visit & Purchase

Customer visits showroom, tries on outfit, completes ₹14,500 billing, and receives digital GST invoice.

Order Completed
*Illustrative workflow example based on actual NexPing team inbox and broadcast capabilities.Official WhatsApp Cloud API Engine

Your customer conversations shouldn't live in chaos.

Managing commercial communication on uncoordinated personal phones creates customer churn, lost orders, and operational risk.

✕

The Unmanaged Approach

Personal staff phones & manual coordination

Fragile
—

Fragmented customer chats

Customer conversations trapped in personal staff phones with zero team visibility or handover.

—

Lost inquiries & delayed replies

No automated routing or clear agent ownership causes buyers to drop off and buy from competitors.

—

Blind campaigns without tracking

Manual broadcasts sent without delivery status, read counts, or ROI measurement.

—

Financial & operational blind spots

Scattered spending without per-message ledger tracking, GST invoices, or audit records.

Result: Slow responses, frustrated buyers, and zero customer data ownership.
✓

The NexPing Platform

Centralized workspace & automation

Enterprise Grade

Unified Shared Team Inbox

Every customer thread visible in real time to authorized team members across sales and support.

Smart Team Routing & SLAs

Auto-assign incoming conversations by department, inquiry type, or agent availability.

Meta Verified Broadcast Campaigns

Targeted broadcast messages with live delivered and read metrics, plus automated refund accounting.

Prepaid Ledger & Invoicing

Strict tenant data segregation, transparent per-message accounting, and downloadable GST invoices.

Result: 3x faster response times, verified Meta delivery tracking, and organized customer relationships.
Transparent Subscription Pricing

Simple, honest plans for every team size.

Choose the subscription plan that fits your business. Transparent prices before GST, clear limits, and flexible Additional User add-ons.

All prices are shown before 18% GST. Full GST tax invoices issued upon confirmation.

Starter

Essential WhatsApp messaging for growing businesses and solo entrepreneurs.

₹999/month
+ 18% GST (₹1,178.82 total)
2 Users included

Add teammates at ₹550/user/mo + GST

Plan entitlements
2 Users included
10 Contact Labels
2 Custom Contact Fields
5 Contact Lists
5 GB media storage
10 AI generations / month
WhatsApp campaigns & broadcasts
Import contacts & Contact Lists
Mobile app & web access
Active chat history retained
Smart Audiences (0 included)
Team Inbox & Conversation Assignment
Scheduled Campaigns
Campaign Insights
Most Popular

Growth

Collaboration, routing, and scheduled outreach for expanding sales & support teams.

₹1,999/month
+ 18% GST (₹2,358.82 total)
5 Users included

Add more teammates at ₹550/user/mo + GST

Plan entitlements
5 Users included
15 Contact Labels
5 Custom Contact Fields
5 Smart Audiences
10 Contact Lists
Team Inbox & Conversation Assignment
Basic Scheduled Campaigns (up to 7 days)
Basic Campaign Insights
25 GB media storage
30 AI generations / month
WhatsApp campaigns & broadcasts
Import contacts & Contact Lists
Mobile app & web access
Active chat history retained
Advanced Scheduled Campaigns
Link Performance Tracking

Business

High-volume operations requiring advanced scheduling, deep insights, and maximum capacity.

₹2,999/month
+ 18% GST (₹3,538.82 total)
10 Users included

Add more teammates at ₹550/user/mo + GST

Plan entitlements
10 Users included
100 Contact Labels
15 Custom Contact Fields
15 Smart Audiences
20 Contact Lists
Team Inbox & Conversation Assignment
Advanced Scheduled Campaigns
Advanced Campaign Insights (includes Link Performance Tracking)
50 GB media storage
90 AI generations / month
WhatsApp campaigns & broadcasts
Import contacts & Contact Lists
Mobile app & web access
Active chat history retained
Team Scaling Add-on

Need more teammates? Additional Users pricing

Add more teammates whenever your business grows. Each Additional User receives their own login credentials, Team Inbox access, and conversation assignment capabilities.

Available on all plans
Add or update quantity anytime
Billed with your subscription cycle
Additional User Price
₹550 / user / month
+ 18% GST (₹649 / user / month total)
Annual billing: ₹6,600 / user / year (+ GST = ₹7,788)
Transparent Rupee Ledger

1,500 free service messages. Zero hidden markups.

NexPing operates on a real-time prepaid rupee wallet. Every message delivered is tracked in your transaction ledger with automated GST tax invoices for full Input Tax Credit (ITC).

Estimate Your Monthly Messaging Volume

5,000 Messages / month

Selected Category: service (₹0.14/msg)

1,000 msgs100,000 msgs
Real-time wallet deduction only after verified Meta delivery receipt
Undelivered or failed messages are automatically refunded to your rupee ledger
GST tax invoices generated instantly upon every wallet recharge
Monthly Cost BreakdownOfficial Rates
Selected Monthly Volume:5,000
Published Rate (service):₹0.14 / msg
Free Service Allowance:-1,500 msgs
Chargeable Messages:3,500
Estimated Message CostExcludes subscription plan & 18% GST
₹490
Customer Data Protection

Security built into your workspace.

NexPing is designed with security and customer-data protection at every level. Your customer contacts, broadcasts, and team conversations are isolated and protected by strict organizational governance.

Core Governance Principles
Strict Organization Data Segregation
Verified Inbound Webhook Processing
Role-Based Permission Governance
Permanent Transaction & Operator Auditing

Workspace Data Segregation

Each organization's messages, templates, customer contacts, and conversation histories are segregated within dedicated organizational boundaries.

Role-Based Access Governance

Fine-grained permissions for owners, administrators, and team members ensure staff only access the specific actions their role requires.

Verified Request Authorization

Every interaction is authenticated and checked against the user's active organization membership before operations are processed.

Protected Provider Credentials

WhatsApp Business API credentials, access tokens, and webhook configurations are stored in secure, restricted-access environments.

Audited Financial Ledger

Every message deduction, wallet recharge, and credit settlement is permanently recorded with timestamped transaction audits and GST tax invoices.

Administrative Governance

Organization configuration changes, team membership updates, and billing operations are recorded for administrative accountability.

Frequently Asked Questions

Clear answers. Factual product standards.

Everything you need to know about NexPing's WhatsApp Business Cloud API workspace, pricing structure, and message economics.

No. The interactive template studio and message previews run entirely locally within your browser using deterministic sample variables and simulated delivery checkmarks. It never invokes Gupshup, Meta Cloud API, or your organization's wallet balance.

Move your customer communication to NexPing today.

Join modern businesses across India utilizing unified team inboxes, seasonal festive broadcasts, and transparent per-message accounting.

1,500 free service messages per organization each month. Marketing messages are billed separately.

Direct Contact & Inquiries

NexPing platform operations comply strictly with Meta's official WhatsApp Business Terms of Service and data governance policies.